Cebu Management Team

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Meet the Team

HOME Brad Hastedt Managing Partner

Brad has been in publishing and off-shore outsourcing for 10 years. He specializes in evaluating processes for Open Look customers and re-creating those processes and functions into a cost-saving or revenue-generating solution, both inside and out of publishing or media. With many creative content ideas, Brad has helped Open Look launch a variety of different brands for custom publishing clients ranging from local content all the way to nationally distributed financial titles. Before Open Look, Brad was a Director in a Niche Media company overseeing sales, customer service, and offshore staff for over 30 niche brands. He also spent many years in the automotive industry in progressive sales, marketing, and brand roles with a Big 3 auto manufacturer.

HOME Mike Obert Managing Partner

Mike Obert has been in publishing for over 25 years and specializes in monetizing magazines through ad sales and distribution. With creative revenue generating ideas, Mike has launched over 50 magazines in his career. In addition, he manages several custom publishing projects for clients that want to monetize content in their industries. These projects include precious metals, fantasy sports, high school lacrosse, and hyperlocal content. Mike and partners started Open Look in 2012 to help niche publishers leverage offshore services to help with productivity and reduce cost. These services include sales, content, design and distribution. Mike, was the Senior VP of Sales for a large Niche Media company prior to starting Open Look and was responsible for all ad sales, customer service and niche distribution.

HOME Kevin Thompson Director of Operations

Kevin is an accomplished sales professional with an outstanding record of success in the niche publishing sector. He is originally from Southern California and began his career in advertising sales for a variety of special-interest automotive publications. In 2010, he moved to the Philippines tasked to develop and manage the offshore advertising sales team for a Niche Media company, in 2 years the team of six reps generated and managed over $1.3 million in advertising revenue.
Having lived in the Philippines since 2010, Kevin has experience in developing and building teams in every facet of the publishing process.

HOME Angela Galera HR Manager

Hi my name is Angela, and I’m the HR Manager of Open Look. I’ve worked in various HR roles for16 years, and been with Open Look for 4 years, overseeing all functions within the HR Department from Sourcing to Recruiting, Compensation & Benefits, and Employee Relations. All Open Look employees are 100% full-time employees sourced specifically based on business/client needs and processed through my department. I currently hold certifications from the International Federation of Professional Manager, Philippines and the Australian Human Resource Institute in Australia.

HOME Rodel Marvin IT Manager

My name is Rodel Marvin, the IT Manager of Open Look since 2012. I have been in the Information Technology industry for over 10 years with deep experience and knowledge on Desktop Support, Dialer, Asterisk, Network Security, Firewalls and Website Development such as Wordpress, Joomla, and CSS. Prior to joining the company, i was the System Administrator for PT&T. I have covered 10 out of 16 programming languages with Microsoft and Cisco Certification that makes Open Look the preferred provider. To continually improve my skills, i attended all IT related workshops and working on finishing my CEH Certification for Network Security.

HOME Arkin Hisoler Project Manager

I've been with OPEN-Look for over 2 years now and I am managing all Telemarketing, Copy editing and Non graphic Design Projects. I have a decent experience with Inbound and Outbound Sales, Customer Service, Email Support, Chat Support, Back Office and Copy editing. I have worked for Vonage (A VOIP Company in the US), ATCO Gas (For Edmonton, ALBERTA ,CA) and GLobal Shop Direct (Australian DRTV).

HOME Queenie Bontuyan Head Project Coordinator

I have been with the company for four years now. I was with Telemarketing and later became a Team Leader for the Copy Editing team, handling 5-10 copy editors. I am currently the head Project Coordinator working closely with the Graphics and Design team, handling 10-15 Magazine Design and Layout and other Graphics Design projects.

HOME Noel Macasero Design Manager

I'm Kip Macasero. I'm the Design Manager of the Graphics Department. I have been in the Design field for 12 years and working with Open Look for 3 years now. Very proficient in Adobe Photoshop, Indesign and Illustrator. Prior to joining the team, I was the Layout Designer for Penguin Publishing House and the Graphic Designer for Phil Inter-Ads. Today, I lead a team of very talented designers who knows how to adapt to every client’s design needs with precision and quality.

HOME Michelle Lam QA Manager

I manage a team of 6 QAs for telemarketing and copy editing. I worked in the BPO industry for more than 10 years now. Five years of which was handling QA and Training. The previous company that I worked with was JP Morgan and Chase prior to onboarding Open Look Business Solutions. Over the past year with Open Look, we have trained 25 classes with an average of 15 attendees.