Keep Your Leads Fresh and Updated
To have a good number of sales-ready leads is the best way to truly achieve success with telemarketing. You have to keep your leads updated with a competent data research team or lead generation team.
However, beware of falling into the trap in collecting new data. Make sure to look for quality leads that are acquired from fresh data.
Open Look has successfully completed a telemarketing project and was able to meet the needs of the client. Since then, the client is using Open Look to complete other lead generation projects to help boost their circulation. Check this out!
Quality Assurance through Recording the Call Conversation
In the era of AI and automation, recording a call is not a big deal anymore. Do it to collect data for you to know how well your team performed and how comfortable your prospect was in speaking to your team. This information will help your business in determining what works for your niche and what not.
Look for a team that has telemarketing projects paired with detailed Quality Assurance Process ensuring that the needs and objectives of the client are being met.
Ensure that you have a Vibrant Script
You must ensure that your script is up-to-date and matches with the present interest of the customers. The assigned team must learn more about the target audience and see how they can update an old telemarketing scripts.
Make sure to have a more dynamic script which doesn’t have to undergo major changes over the years. Keep that script in an interactive form which responds to the interest as well as demand of the potential customer.
Flexible Call Timings
Undiscover tactics for people to get more time to discuss your product without having to waste their most productive times of the workday. You may catch up with the prospects in a better mood when you set and determine the best time to call them.
Follow Up with the Leads Consistently
Telemarketing is not something you do at first and stop abruptly. To enlist your name among the top brands of 2019, you must also put in some efforts repeatedly to draw the attention of leads. There are times where you may close a sale in a single shot. But, that doesn’t happen at all times. In fact, in many cases, you have to make ‘n’ number of calls to the potential lead to move them further in the sales funnel.
As you follow up with these leads, make sure to build a rapport with the prospects if you do not want each call to look like a new venture every time you dial. This method will boost your confidence and enhances the customer’s trust in you.