Growing and defining your audience is a necessary function in today’s ever competitive landscape. Open Look has built a team of trained Audience Development Specialists with the capability of handling thousands of phone calls every day. Our integrated, customized dialing platform allows for our specialists to handle calls, input required information, track performance statistics and export any necessary information all from one system.
Each of our Audience Development and Telemarketing projects are paired with our detailed Quality Assurance Process ensuring that the needs and objectives of each project are being met. The Open Look Quality Assurance team reviews a minimum of 30% up to 100% of all completed calls. If quality issues are detected, concerns are immediately endorsed to our Training and Operations teams to address and correct.